Last updated: September 2026

Stak Studio (“Stak,” “we,” “us,” or “our”) is a service of Neue Heights LLC.

This Privacy Policy explains how we collect, use, and share information when you visit stakstudio.ai, use the Stak AI Diagnostic, contact us, or otherwise interact with our services.

Information we collect

We may collect information you choose to provide directly to us, including:

• your name

• email address

• business information

• information submitted through contact forms

• responses submitted through the Stak AI Diagnostic

• other information you choose to include in messages or inquiries

Please do not submit sensitive personal, financial, medical, legal, identification, password, account credential, or other highly confidential information through our website or diagnostic.

We may also receive technical information automatically when you visit the website, including information such as browser type, device information, IP address, pages visited, referring pages, timestamps, and general website activity.

How we use information

We may use information to:

• provide and operate the Stak website and services

• generate results from the Stak AI Diagnostic

• respond to inquiries and requests

• provide requested diagnostic results

• communicate about potential or existing services

• understand how visitors use the website

• improve our services and website experience

• maintain security and troubleshoot technical issues

• comply with applicable legal obligations

We do not use diagnostic responses to create an AI maturity score or sell users software.

Stak AI Diagnostic

The Stak AI Diagnostic uses information you provide to generate a personalized starting point based on your responses.

Diagnostic responses may be transmitted to third-party technology providers that help us operate the diagnostic, including OpenAI and Vercel.

The diagnostic is designed for general business information only. Please do not provide sensitive, confidential, regulated, or personally identifying information that is not necessary to receive the diagnostic.

OpenAI states that content submitted through its API is not used to train its models by default unless the API customer has affirmatively opted into data sharing.

Diagnostic results are generated using artificial intelligence and may be incomplete, inaccurate, or unsuitable for a particular business situation. You should independently evaluate any recommendation before acting on it.

Service providers

We may use third-party service providers to operate our website and services, including providers for:

• website hosting and analytics

• application hosting

• artificial intelligence processing

• email and communications

• scheduling

• customer relationship management

• business operations

These providers may process information on our behalf in connection with the services they provide.

Current providers may include Squarespace, Vercel, OpenAI, Google Workspace, and HoneyBook.

Website analytics and cookies

Our website may use cookies and similar technologies to operate properly, understand site traffic, and measure how visitors interact with the website.

Squarespace may collect information including browser, network, device, IP address, referring pages, pages visited, clicks, scrolling activity, and timestamps for website analytics.

Squarespace uses both necessary cookies and, depending on site settings and visitor consent, analytics and performance cookies.

You may be able to control non-essential cookies through the cookie controls available on the website and through your browser settings.

How we share information

We may share information:

• with service providers that help us operate our website and services

• when you ask us to or direct us to

• when required by law, legal process, or governmental request

• when reasonably necessary to protect Stak, Neue Heights LLC, our users, or others

• in connection with a merger, acquisition, financing, sale, or transfer of all or part of the business

We do not sell personal information for money.

We do not rent personal information to third parties.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.

Diagnostic responses are not intentionally stored by Stak in a standalone diagnostic database at this time. However, information may be temporarily processed or retained by service providers as part of operating the service.

Data security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable law and legitimate business or legal obligations.

You may also choose not to provide optional information.

If we introduce marketing communications in the future, those communications will include an appropriate way to unsubscribe.

Children

Our website and services are intended for business users and are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

Links and third-party services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third-party websites or services. Their own terms and privacy policies apply.

Changes to this policy

We may update this Privacy Policy from time to time.

When we do, we will update the “Last updated” date above.

Contact

For privacy questions or requests, contact:

Stak Studio
A service of Neue Heights LLC
hello@stakstudio.ai